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Q: What are the different modes of sending SMS from web panel?
A: (i) Single SMS – Instantly send upto 10000 numbers
(ii) Group SMS - Store contacts in the group and send SMS
(iii) Excel 2 SMS Static – Send SMS from contacts stored in Excel (only .xls file)
(iv) Excel 2 SMS Dynamic – Send Dynamic SMS from contacts and content stored in Excel (only .xls file)
Q: How many numbers maximum I can send SMS at a single shot?
A: (i) Single SMS – 10,000 SMS
(ii) Group SMS - 2,00,000 SMS
(iii) Excel 2 SMS Static – 65,000 SMS
(iv) Excel 2 SMS Dynamic - 65,000 SMS
Q: What is Sender Id?
A: Sender ID is the Name which goes in the Header of the SMS. It can be alpha numeric and maximum 8 characters. Eg: ICICIBNK. It can be your company name, product name, any names.
Q: What is “TM “or “LM “or “TD” or “BL” which comes on SMS?
A: It is the operator code and it is mandatory as per TRAI’s rule. Its automatically gets added to the sender id when the message is sent.
- TM- Tata Maharashtra
- TD – Tata Delhi
- TA – Tata Andhra
- LM – Loop Mobile
- DZ – Aircel
- BL, BA ,BZ - BSNL
Q: What is DND with Filtering or Without Filtering?
A: DND – Do Not Disturb Numbers. As per TRAI’s rule commercial SMS should not be sent to DND Numbers registered with them. So we have two routes
With DND Filtering - SMS Sent through this route will not be sent to DND Numbers if present. We have systems so that it will be automatically filtered in run time when it is sent.
Without DND Filtering - SMS Sent through this route will be sent to DND Numbers if present. There will be no filtering for this route.
Q: What is DND with Filtering or Without Filtering Routes Used for?
A: With DND Filtering – Used for promotional purpose. But strictly no lottery messages. No Content regarding lottery, sex, racism, politics.
Without DND Filtering – Used for Transactional purposes like schools, banks, closed group messaging, messaging to your customers.
Q: Can I use DND Without Filtering Route for promotional purposes?
A: No. You should not use it for promotional purpose. It is used only for transactional purpose. We have separate team for monitoring this route. If your account is found using this route for promotional purposes, your account will be deactivated immediately and fine will be levied or it might lead to closure of the account.
Q: Can I use DND Without / With Filtering Route for sending Lottery Messages?
A: No. You should not use it for lottery purpose. It is used only for transactional purpose. We have separate team for monitoring this route. If your account is found using this route for promotional purposes, your account will be deactivated immediately and fine will be levied or it might lead to closure of the account.
Q: How to get WITHOUT DND FILTERING New Sender Id?
A: If you want to get a without dnd filtering sender id, you should submit a scanned and filled ndnd form to your admin/reseller on your letter head with your sample message. If approved, you will get activated in 1 hour.
Q: When will I get my sender id approved?
A: With DND Filtering Sender Ids takes at most 10 minutes to get approved. Without DND Filtering Sender Id takes at most 1 hour to get approved after the scanned ndnd form is submitted and approved.
Q: How will I know that my sender id is approved?
A: You will get an instant SMS notification after the sender id is approved. You can start sending SMS right away with that sender id.
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Q: What is a Credit and how many characters it includes?
A: 1 Credit is a message with 160 characters.
Q: Can I send messages with more than 160 characters and how will credits be deducted?
A: Yes, you can send messages upto 800 characters. 1 credit will be deducted for every 160 characters. Suppose you have 180 characters message. It will take 2 credits.
Q: Can I Schedule SMS for future?
A: Yes
Q: Is there any maximum limit to schedule SMS?
A: No, there is no maximum limit. However, for better throughput please schedule only if necessary.
Q: How do I Send SMS from Excel (only .xls file)?
A: Please store all the numbers in the first column without 91 and without heading. Then upload in absolute SMSing.
Q: How do I Send Different SMS to Different Numbers from Excel (only .xls file)?
A: Please store the phone numbers in the first column and rest of the content in the remaining columns. Upload the file and type the content as <field1>, <field2> to replace the corresponding fields.
For example, you want to send salary details to your employees.
Excel Sheet
9111123334
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<Employee name>
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3000
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9111111134
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<Employee name>
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4000
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9897787878
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<Employee name>
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5000
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Example message:
Dear <field1>, Your salary of Rs. <field2> is credited to your bank account successfully.
Likewise, any number of fields can be added and messages can be sent accordingly.
Q: How to plugin SMS to my Website?
A: You can use our HTTP API to plugin SMS to your website.
Q: What is HTTP API?
A: HTTP Application Programming Interface is used to send SMS from any application instantly connected to internet. You can use ASP, ASP.NET, Scripting, PHP, JSP, Perl, Python and any scripting languages to send SMS.
Q: What are the parameters in HTTP API?
A: http://******.com/api/sendmsg.php?user=*******&pass=********&sender=Sender ID&phone=Mobile No&text=SMS&priority=Priority&stype=smstype
Parameters:
user – Your Username pass – Your Password
sender – Approved Sender ID (SMS Will not go if the sender id is not approved) phone – Phone number to which the SMS is to be sent (without 91) priority – dnd or ndnd
dnd – With DND Filtering
ndnd – Without DND Filtering stype - normal
API is case sensitive. Sender id and Route should match. Otherwise SMS will not be delivered.
Q: Can I get the request the sender id through API?
A: Yes. You can check the HTTP API section.
Q: Can I get the Delivery Report through API?
A: Yes. You can check the HTTP API section.
Q: What are the other options in API?
A: You can schedule SMS through API, check balance . For more options check HTTP API section.
Q: Where XML API can be used?
A: It can be used for XML supported applications.
Q: Can I get the API required customized for me?
A: Yes. Our development team can get API required for you in 48 hours provided sales team has approved.
Q: What are the meaning of DELIVRD, EXPIRED, UNDELIVRD in the report?
A: DELIVRD – SMS Delivered
EXPIRED – SMS gets expired before It reaches the handset. It might be due to the unavailability of handset
UNDELIVRD – SMS undelivered to the mobile number
FAILED – Delivery Failed to the mobile number
Sub SMSC – SMS Submitted to our SMSC and waiting for report to get updated
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